What if I fail to pick up my pass?

If you do not pick up your pass by the “Day of Use” or if the reservation is cancelled less than 24 hours prior to the “Day of Use” it will be considered a “failure to pick up.” Because we expect demand for passes to be extremely high, if you fail to pick up your pass two times within a 60 day period, it will result in a 2 month block on museum pass reservations.